Reservationist/Receptionist

Date posted: 12 Apr 2018 | Applications close: 25 Apr 2018


Millennium Hotels and Resorts is one of New Zealand's largest hotel operators and part of a rapidly expanding international network of hotels. This company has the ability to offer a dynamic career path for those who prove themselves through commitment, talent and results.



 

About the Company 

Millennium, Copthorne and Kingsgate Hotels are one of New Zealand's largest hotel operators and part of an expanding international network of hotels.  We pride ourselves on offering an outstanding service experience at each of our 21 hotels for business and leisure guests alike.

 

About the Role 

Copthorne Hotel & Resort Lakefront Queenstown is looking for a passionate and professional individual to join the front office team as a Receptionist / Reservationist on a part time basis.

 

Key Responsibilities 

  • Welcoming guests
  • Checking in and checking out guests
  • Answering guest queries
  • Communication with internal and external clients
  • Identify opportunities to ensure revenue is maximised via multiple booking channels
  • Ensure revenue strategies for the hotel are optimised leading to yield and occupancy maximisation
  • Prepare and update various key revenue and tracking reports
  • Assist in reception and reservations as required

 

Benefits: 

  • Career development and nationally accredited training opportunities
  • Discounted hotel rates nationwide
  • Meals on duty 

Skills & Experience 

  • Proven experience in a similar role within Front Office
  • Excellent communication and customer service skills
  • Friendly welcoming manner
  • Strong organisational and time management skills
  • Attention to detail
  • Good computer literacy skills
  • Self-motivation with the ability to work on own
  • Experience with Opera is an advantage  

 

If this opportunity interests and you want to join our friendly team, please submit your CV and covering letter via the button below.

 



Only people with a legal right to work in New Zealand will be considered for this vacancy. Please only apply if you have the appropriate documentary evidence.


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CONTACT PERSON:


Name: Eamon Nugent
Job Title: Southern Trainer
Property: Copthorne Hotel & Resort Queenstown Lakefront
Phone: 03450 0150
Postal: 27 Frankton Road
Email: qtnhr@millenniumhotels.com
Website: www.copthornelakefront.co.nz

Apply Now